Policies


Guarantee:

All Wilhelm Raceworks products come with a lifetime warranty to the original purchaser against failures due to normal use (i.e. anything except crashing).  This guarantee does not apply to wear items such as bearings, rod ends, and strut inserts. 


Disclaimer:

Wilhelm Raceworks parts are intended for race use only. The parts are not certified or otherwise approved for use on public roads, and as such may not be legal for highway use. Wilhelm Raceworks, LLC is not liable for any damage directly or indirectly related to the use or misuse of these components.  Use at your own risk.


Payments:

I accept payments through PayPal, or via check or money order if you prefer.  Please contact me to make arrangements if you want to pay by a method other than PayPal.


Shipping:

I do my best to ship within a day of receiving an order.   However, I am only one person, and occasionally life gets in the way.  If it will take more than a day or two for me to fill your order I will let you know as soon as possible.  I try to keep shipping charges as reasonable as possible, and most of my products ship via the US Postal Service.


Returns:

Returns of new and unused products may be made within 60 days for a refund of the purchase price, less a 10% restock fee.

If for some reason my product will physically not work in your application (for example, an incompatibility between my coilover mounts and your particular coilover) you may return the item within 60 days for a full refund, provided you first allow me to work with you to determine that there is no way to solve the issue.  Outside of 60 days the restocking fee will apply.